Click the lock icon (B) on the bottom left of the window to make changes and modify preferences.ĥ. From your Mac, launch "System Preferences"Ĥ. Perform these steps to prevent the message from displaying:ġ. In addition to the message and dialog above, you will see this message. These issues might occur due to new security measures by Apple. Or, you might encounter the "Connecting." status notice running indefinitely not establishing a connection. If you are running on macOS, version 10.13 or later you may encounter this error message when attempting to connect to your VPN gateway: (Credit: Following solution has been taken from ITS) Note: If it hangs here ("Waiting.") or you see error "some components of the GlobalProtect app could not be launched" please follow these instructions or else, skip to sign in step. If you don't see the sign-in box, click on the globe icon from the menu bar. Now, enter the portal address: ra.uky.edu When the download is complete, click " GlobalProtect.pkg" to start the installation.Įnter your computer's password if prompted to install the software. The login screen will indicate you are connected to the VPN. Once the "GlobalProtect" portal is open, enter the address: ra.uky.eduĪfter this, it will open up "GlobalProtect" Login window, Sign in using your linkblue credentials. If you do not see the following welcome screen, look in your system tray and click the globe icon. Mac or Windows OS users: 1) From your browser, go to (Login using your linkblue credentials) 2) Select the appropriate download for your OS.ġ) From your browser, go to (Login using your linkblue credentials)Ģ) Search for "GlobalProtect" from the search box on the dashboard.ĭouble click on the executable file and click " Next"Ĭlick " Next" to confirm the location of the installation.Ĭlick " Next" to confirm the installation.Ĭlick " Close" when the installation is successfully finished. The client is available from the UK VPN website.
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